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🔍 Usability Audit

Describe a screen or flow and get a heuristic audit against Nielsen's 10 — each finding tagged with the heuristic, a severity and a concrete fix.

See the quality — a real example

Sample only · no credits used

Input — screen described

Checkout page: shipping + payment on one screen. Card field shows a red border the moment you focus it, before typing. The only button says "Continue" with no order total nearby. A grey "Place order" appears after submit with no spinner, and clicking it twice creates two orders.

User goal: complete a first purchase without second-guessing whether it worked.

Output — heuristic findings

Error preventionhigh

Submitting twice creates duplicate orders — double-charge risk.

Fix: disable the button on click, show an inline spinner, and dedupe with an idempotency key server-side.

Help users recognize & recover from errorsmedium

The card field turns red on focus before any input, signalling an error that doesn't exist.

Fix: validate on blur or submit, not focus; reserve red for fields that actually failed.

Visibility of system statusmedium

No order total near the action and no loading state after "Place order" leave users unsure anything happened.

Fix: show the total beside the button and a clear pending/confirmed state after submit.

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