💬 Review Reply
Paste customer reviews (one per line). Get composed, de-escalating, compliant replies — plus the common improvement themes behind them.
- De-escalates, stays compliant. Never promises refunds or claims you can't keep.
- On-brand tone. Set warm / professional / playful, applied to every reply.
- Improvement themes. The patterns behind the complaints, surfaced for you.
See the quality — a real example
Sample only · no credits usedInput — a 2★ review
"Arrived 5 days late and the box was dented. The product itself is fine but I'm annoyed. Probably won't order again."
Output — composed reply
Thank you for taking the time to share this — and I'm sorry the parcel arrived late and dented; that's not the experience we want. I'm glad the product itself is working well. We're reviewing the courier and packaging on this route so it doesn't happen again. If anything with the item isn't right, just reply here and we'll sort it out.
Theme flagged: shipping speed & packaging on this lane.
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